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Resolved: 659424****

Lazada Singapore - 659424****
Lazada Singapore - 659424****
Lazada Singapore - 659424****
Lazada Singapore - 659424****
Lazada Singapore - 659424****
Lazada Singapore - 659424****
Update by user Dec 25, 2020

Company fixed the issue and I have been provided with full refund.

Original review posted by user Dec 25, 2020
I ordered is a 2L Rich hydrogen Alkaline lonizer machine $66 and the company send me the baby toy,Please help me to refund my money
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Resolved
ID
#2352009 Review #2352009 is a subjective opinion of poster.
Location
Singapore, Singapore
Pros
  • Sales
Cons
  • Wrong item
Loss
$60
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Lazada apps and my account

I am unable to access to my account via mobile. Please contact me urgently. The screen remains still or just black out when I clicked on the apps. I am not able to view on anything when the advertisements are linked to Lazada platform. All other purchasing apps, like Shopee, TaoBao etc are working fine on my mobile. Thanks
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ID
#2618262 Review #2618262 is a subjective opinion of poster.
Service
Lazada Singapore Customer Care
Preferred solution
Technical support

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New Reviewer

Enquire shipping to Australia

You publish a contact number on the net which is no longer in use. oMG!!! Please write at least 100 symbols Please write at least 100 symbols Please write at least 100 symbols Please write at least 100 symbols Please write at least 100 symbols Please write at least 100 symbols Please write at least 100 symbols. Please write at least 100 symbols Is this enough symbols!! Idiots!!

User's recommendation: Update your *** contact number.

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ID
#2613022 Review #2613022 is a subjective opinion of poster.
Preferred solution
Shipping to Australia
New Reviewer

Dispute on returns

I have purchased more than 100 items on Lazada and when there is a product which is not working, Lazada is making it difficult for a refund !!! Real sad customer service !!! Pathetic way to treat loyal customers !!!

User's recommendation: Never.

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ID
#2612881 Review #2612881 is a subjective opinion of poster.
Pros
  • Easy payment
Cons
  • Sad customer service for loyal customers
  • Poor customer service
Preferred solution
Full refund

Lazada canceled my order

I already call Lazada. And yesterday I also call because i want to know any update this problem went i calling, no people pick up my call. Please and please investigate this issue
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ID
#2611999 Review #2611999 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council
New Reviewer

Payment

They directed me elsewhere?????????????????????? How to resolve the damn issue like this????? what a joke man

User's recommendation: dont call waste time.

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ID
#2611062 Review #2611062 is a subjective opinion of poster.
Location
Ashburn, Virginia

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New Reviewer

Was charged SGD59.46 for shipping!!!

Lazada Singapore - Was charged SGD59.46 for shipping!!!
I want a full refund for my purchase. The item, a T shirt costs $15.99 and it was supposed to be free shipping. But then I saw an email that I was charged $59.46 for shipping!!! I checked my credit card and it was indeed charged. I want a full refund. That seller, BIBIY IGH, is a scammer! By the way, your Singapore hotline 6282**** is always busy. Been waiting for someone to pick up the phone for an hour now!
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ID
#2610491 Review #2610491 is a subjective opinion of poster.
Loss
$59
Preferred solution
Refund the whole amount or at least the shipping fee. It was supposed to be free shipping.

Wrong came , Return and Refund

Lazada Singapore - Wrong came , Return and Refund
Lazada Singapore - Wrong came , Return and Refund
I received a different item which is different from what i have ordered. Please let me know how do i return the product and get a refund. Please contact me at 8127****. Michelle Wan
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ID
#2608062 Review #2608062 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council
New Reviewer

Chest of drawers and incomplete dressing table

My first time purchasing furniture from Lazada and turned out a disaster I had placed order of chest of drawers and a set of dressing table. Chest of drawers are chipped and dressing table are incomplete. Had send tonnes of messages but Lazada dont seems to have any one working for them. I want them to take it back and give me refund
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ID
#2602007 Review #2602007 is a subjective opinion of poster.
Service
Lazada Singapore Customer Care
Preferred solution
Full refund

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New Reviewer

Refund not credited yet

H Hi My all items from the order 543635****5077 have been refunded and credited back to my debit card except for below item Item Name: CHARCUTERIE PLATTER SERVING TRAY WITH 4 SERVING UTENSILS CHEESE BOARD AND KNIFE SET Order Number: 543635****5077 Refund Amount: SGD 63.96 Refund initiated Date: 04-JUN-2021

User's recommendation: Not a good experience.

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ID
#2599381 Review #2599381 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund

Enquiry

Hi, is Lazadave been corporate with some affiliate marketing team which agent have to complete task to get paid? Is it an official job or its a scam ? Just wanted to get info from official website? I just get scammed by this for about 20k just because of my stupidity. Hope consider about the cases. God bless
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ID
#2594661 Review #2594661 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council

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New Reviewer

Disappointed with the packaging and hygiene concerns

Lazada Singapore - Disappointed with the packaging and hygiene concerns
This review is regarding my concern with the item purchased: Item Name: Kurma Ajwa Dates Premium Grade from Abdul Trading Order Number: 537456****9005 Reasons: About my purchase of 500 gm of Kurma Ajwa dates premium grade: 1) The packet of kurma dates is not sealed. The dates just came in a ziplock bag. 2) There is no expiry date.
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ID
#2592503 Review #2592503 is a subjective opinion of poster.
Service
Lazada Singapore Customer Care
Preferred solution
Full refund
New Reviewer

Where is my order?

My order of 2 tubes of Blephagel still has not arrived. It's about 10 days sinced the order was placed. Can you please track it for me?

User's recommendation: Depends on your assistance for my problem.

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ID
#2592371 Review #2592371 is a subjective opinion of poster.
Loss
$31
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No delivery

Lazada Singapore - No delivery
My Order No:506210****3161I ordered one pce garlic mincer on 18/4/21 and paid $8.61. Up to date, I have not received my paid item. I contacted Wason and Lazada many times by sms and emails but they insisted that I had received the item. They declared that they delivered to my address @24, Simei St 1 #01-16. There is no one staying at this address. Usually Lazadas ninja van would contact me to wait at this address to receive my items but up to date, no one from Lazada contacted me. My guardhouse does not have any delivery registered with them for delivery to my condo unit up to today. Hence how could I receive my paid item? I asked for delivery note signed by anyone at my address but Wason and Lazada cannot produce proof of delivery.
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ID
#2580888 Review #2580888 is a subjective opinion of poster.
Loss
$9
Preferred solution
Full refund
New Reviewer

Where my order????

ZTCNSG00136884 this my order number... actually the status always same...where my order and when i received?
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ID
#2569187 Review #2569187 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council

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Verified Reviewer
New Reviewer

Need to receive my products

Product ordered 1 baht per item from flash sale that has been paid but already canceled by lazada Thailand,The Products already ordered paid 1 baht from flash sale per item that has not been canceled has not yet received a single item. The product that had not been cancelled please sent it as fast as you can.If lazada sent as fast as lazada can,will me mime filling better.If not that means lazada lie to everyone whose using lazada shoper.please don't lie to everyone again
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ID
#2567738 Review #2567738 is a subjective opinion of poster.
Cons
  • Unhelpful customer service
Loss
$6
Preferred solution
Receive my products that i have been paid

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